Pissedconsumer.com, also known as Pissed Consumer, is a website that provides a platform for concerned users of products and services to post their thoughts and impressions. The site claims that, “Pissed Consumer is dedicated to let people share consumer experience about products and services.” As a user-generated content platform, the majority of content posted on the website is written, photographed, or otherwise created by the users of the site.
While many users will use the site as intended, many others will abuse the site and use it to post false, malicious, and defamatory information to embarrass or humiliate the target. Unfortunately, some of the policies adopted by Pissed Consumer increases the likelihood that the platform will be misused and abused for improper purposes. If you have been targeted for defamation on Pissedconsumer.com, the Internet defamation removal attorneys of Meyers Roman Friedberg & Lewis, LPA can work strategically to secure its removal. We guarantee the removal of the defamatory content or we will return your money to you. To schedule a free and confidential Internet defamation removal consultation call (216) 831-0042 or contact us online.
Many websites require users to provide identifying information. This identifying information can include one’s name, address, phone number, and other contact information. Many sites, and particularly consumer complaint websites, require the submission of this information because a good-faith effort to resolve a dispute or misunderstanding with a company is almost assuredly going to require some communication between the parties. How can parties discuss how they view the incident and negotiate a solution if one party remains unknown and there are no open lines of communication?
Unfortunately, Pissed Consumer does not require users to provide any identifying information. In fact, the site does not even require the user to create an account. Thus, at best, it is more likely that users of the site are logging on the vent without expecting a resolution to their problems. At worst, the sense of anonymity provided by the website makes the poster more likely to engage in personal attacks that would seem quite wrong if made face-to-face. And yet, the ease of publishing online coupled with the sense of non-accountability that anonymity can bring leads many people to post defamatory things that they later regret.
Further adding to the potential for abuse on the website is the policy that the site will, generally, not remove content absent a few special circumstances and requires users to satisfy a number of conditions and procedural elements. For instance, the site states that while it typically will not remove a post, it will do so at the author’s request. In a situation where a person is being intentionally defamed, relying on the good-will of the abuser hardly provides the target of the abuse ample opportunity to appeal or remove it. Furthermore, even if the original author does agree to remove or alter the post, he or she must first engage in a lengthy verification procedure prior to the site taking any action. Other than this procedure, the site’s FAQ states that the only other way to get a post removed from the site is through a valid court order.
Under Section 230 of the Communications Decency Act, the user-generated content platforms or websites themselves receive broad protects. However, the individual user still retains liability for anything he or she has said, written, or recorded and posted to the Internet. However, posters can often be identified through use of a court subpoena. Pissed Consumer states that the site will be responsive to a valid subpoena. Once the poster of the defamatory content is identified, you can pursue legal action to hold this individual accountable for the damage they have caused to your professional and personal reputation.
While websites like Pissedconsumer.com can have valid uses and purposes in our society, the policies adopted by the website should encourage proper and constructive use rather than simply presenting a lower barrier to posting. Unfortunately, several of the policies adopted by Pissed Consumer are likely to make improper use of the site to attack and defame others more likely. Furthermore, the removal options provided by the site are sparse and likely to require at least some legal filings or certifications. The Internet defamation removal attorneys of Meyers Roman Friedberg & Lewis, LPA can provide step-by-step guidance throughout the entire removal process. To discuss your concerns in a free and private online defamation removal consultation call (216) 831-0042 or contact us online.