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Why it's Better to Use an Attorney for Reputation Management

By Aaron Minc on December 1, 2015

In today’s day and age there are a significant number of companies promising to remove defamatory internet postings. Other companies promise less tangible results such as monitoring your reputation for new reports and managing your online reputation. Many of these offers frequently played on talk radio can sound tempting, but individuals seeking a solution to online and abuse should understand that a certain experience may come with working with a reputation management company.

Additionally there is a distinct level of conduct and behavior one can expect when working with a licensed professional, like a lawyer or attorney, who is subject to a professional code and owes certain duties to a client. Lawyers handle an array of legal practices and procedures every day. Rather than selling a product or a bundle of services designed in a corporate boardroom, a lawyer can recommend only those steps, including legal measures, that are likely to resolve your reputation management issue or defamatory content problem. To discuss how the Internet defamation removal lawyers of Meyers Roman Friedberg & Lewis, LPA can help call (216) 831-0042 or contact us online.

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Lawyers Owe a Fiduciary High Duty to Clients

When you work with a licensed attorney, you can rest assured that your interests will be faithfully pursued without interference from other obligations or potential conflicts. This is because the rules of professional conduct, which governs the practice of law and sets forth acceptable conduct for attorneys, have enshrined a strong duty owed to clients in the rules. Furthermore, a lawyer even holds duties towards a prospective client. Any person who consults with a lawyer over the possibility of representation is considered to be a prospective client. Duties owed to a prospective client under the Model ABA Rules of Professional Conduct Rule 1.18 include:

  • Even if the individual decides not to work with the attorney, the attorney must maintain confidentiality, in most circumstances, over anything he or she learned from the prospective client.
  • A lawyer may not represent a prospective client if the prospective client’s interests are adverse to another interest or matter represented or handled by the lawyer.
  • If the firm wishes to handle the matter despite the conflict, the prospective client and the current client must give informed consent, reasonable measures to address the conflict are taken, and if the disqualified lawyer is screen from participating.

Furthermore the lawyer is also subject to duties protecting current clients and former clients. Lawyers owe a duty to act with reasonable diligence under Model Rule 1.3. Furthermore, you can rest easy about communications and your role in the process. A lawyer is obligated under the rules to “promptly inform the client of any decision or circumstance with respect to which the client’s informed consent, as defined in Rule 1.0(e), is required…” Furthermore, an attorney must keep you reasonably informed about the status of the matter. If you work with an attorney, you can rest assured that your matter will be handled professionally within the framework of a professional code. Many companies offering similar services are not subject to codified professional standards of behavior and conduct that a lawyer must satisfy.

Lawyers Engage in Negotiations, Arbitrations, and an Array of Legal Functions on a Daily Basis

No two efforts to remove defamatory materials from internet sites is the same. For instance, whether the site posts user-generated content or publishes its own content is an important legal distinction that will significantly impact the strategy to approach the matter. This is because Section 230 of the Communications Decency Act grants broad protections to Internet websites that post user-generated materials.

However, working with an attorney allows you keep all options open. In some cases, a well-drafted demand letter from an experienced attorney alone can resolve a situation where defamatory materials have been posted online. In other circumstances, such a approach may be insufficient and a mediation or arbitration may appear to provide a path to getting the matter resolved. An attorney can provide experienced representation in any alternative dispute resolution proceedings. In still other situations, it may make sense to file suit against the individual poster directly to seek damages for the consequences of the false and defamatory materials. An attorney can also handle a defamation lawsuit if it is likely to successfully resolve you situation.

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Rely on Our Reputation Management Experience

If you have been targeted by defamatory internet posts or other malicious attacks on your reputation, an attorney can provide legal services and guidance. Since an attorney must adhere to high professional standards and must act in your best interest, you can rest assured that your matter will be handled appropriately. Furthermore, an attorney’s broad legal experience preserves all of your options in addressing the defamatory remarks or postings. To schedule a free and confidential consolation with the Internet defamation removal lawyers of Meyers Roman Friedberg & Lewis, LPA call (216) 831-0042 or contact us online. We guarantee the removal of the defamatory post from the website in question or you will receive your money back.


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